Right of Withdrawal

You have the right to cancel your order within 14 days of receiving it without providing a reason. After cancellation, you have an additional 14 days to return the product. You will then receive a full refund of the order amount, including shipping costs. However, the return shipping costs from your home to the webshop are at your own expense. These costs are approximately €7.25 per package and approximately €90 per pallet. For exact rates, please consult your carrier's website.

If you exercise your right of withdrawal, the product must be returned with all delivered accessories and – if reasonably possible – in the original condition and packaging. If the product or packaging is damaged beyond what is necessary to sell the product, we may charge you for this decrease in value. Please handle the product with care and ensure that it is well packaged when returned.

To exercise this right, you can contact us at info@marstek-power.nl. We will then refund the order amount within 14 days after receiving the return request, provided the product has been returned in good condition.